Q. Hi, Re. the book _Mindful compassion_ by Paul Gilbert, the Ebrary link does not work, for me at least. That is, at the URL below, click on

Hi, Re. the book _Mindful compassion_ by Paul Gilbert, the Ebrary link does not work, for me at least. That is, at the URL below, click on "Access Online." https://boulder.flatironslibrary.org/EbraryBPLRecord/ebr10851546 Clicking the button takes me to the following URL, but the Chrome browser returns "404 Not Found. The requested URL was not found on this server." http://0-site.ebrary.com.nell.boulderlibrary.org/lib/boulder/Doc?id=10851546 Are you able to access the title? Thanks.

Answer

Hello

Thanks so much for contacting us.  We had a recent DNS host name change, and unfortunately it impacted our access links to our ebrary collection.  These will be updating in a few days.

Until then, please do either of two workarounds:

1. Access ebrary directly and search within the collection by visiting our download and stream page:

http://research.boulderlibrary.org/eCollections/eBook

Bookmark the direct link to ebrary: http://0-site.ebrary.com.nell.flatironslibrary.org/lib/boulder 

2. If you are searching the catalog and come across the access link, simply right click and copy the link address in the ACCESS ONLINE blue button--paste it in your browser, and change the part of the URL from "nell.boulderlibrary.org" to "nell.flatironslibrary.org" This will then link you to the correct title.

So sorry for the inconvenience.  These links should be corrected soon. Please let us know if you need further assistance.

Sincerely

Gina

Digital Resources Manager

  • Last Updated Oct 18, 2017
  • Views 13
  • Answered By Gina Scioscia

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