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Q

I can't download ebooks onto OverDrive media player

Last Updated: May 31, 2012  |  245 Views
 
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Hello - we would like to help you get started downloading audiobooks. In order to assist you we need to know your library card #,  the type of computer or device your are using, the file format selected and the various steps you may have followed to get Overdrive setup.

I am sending this link in the event you would like to begin troubleshooting on your own: http://overdrive.boulderlibrary.org/8B8678D3-9541-46EF-93BC-D63EBBC270C1/10/421/en/Help.htm

If you would like us to walk you through this over the phone please give us a ring at 303-441-3194. We are here until 9pm this evening. Friday and Saturday we are here from 10am-6pm. Troubleshooting over the phone can be quite successful.

If you prefer to contact us agin via email/ask a librarian please include your library card #, the type of computer or device your are using, the file format selected and the various steps you may have followed to get Overdrive setup.

Looking forward to getting you started with audio and ebooks!

best regards,

Reference staff/303-441-3194

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